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Security - your peace of mind is important
2Checkout.com Inc. (www.2checkout.com) is an authorised retailer of goods and services provided by Irish Walking Sticks.  Established in 1999 and headquartered outside Columbus, Ohio, 2Checkout.com Inc. provides turnkey e-commerce solutions to thousands of business customers around the world.  Irish Walking Sticks chose them for their advanced security methods and determination to prosecute to the fullest extent of the law any attempts at fraud.  All orders are shipped from Irish Walking Sticks in Mayo, Ireland. 

1. The 2Checkout.com Shopping Guarantee protects you when you buy from 2Checkout.com, so that you never have to worry about credit card safety.  For security reasons card numbers are transmitted directly to the banking network for authorisation. 2Checkout.com does not record your card number anywhere.

2. If you are not satisfied with the product or service provided by Irish Walking Sticks, 2Checkcout will intercede and work to resolve the dispute to the satisfaction of all parties. If the matter cannot be resolved 2Checkcout will issue credits as necessary.

3. 2Checkout.com assumes responsibility in the unlikely event that Irish Walking Sticks fail to provide the goods paid for and become unreachable or unresponsive, the buyers funds will be returned and it will be 2Checkout.com's responsibility to pursue the matter with your assistance.

4. The Secure Sockets Layer (SSL) software used is the industry standard and among the best software available today for secure online commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet. 2Checkout.com does not allow any transactions that do not occur on a Secure connection.

Privacy - your contact details are safe
1. Irish Walking Sticks pledge that the information you enter will not be shared with any outside party without your expressed consent (does not include fraud cases) and that any emails you receive from Irish Walking Sticks and/or 2Checkout.com will be related to your order.

2. As a part of our service agreement with 2Checkout, Irish Walking Sticks will not engage in spam. Should you receive an unauthorised email with a 2Checkout.com payment link included please contact us immediately.

3. The ID and address of your computer and your ISP provider are recorded as a safeguard against fraudulent behaviour and may be used by 2Checkout.com or legal entities to prosecute guilty parties.

Colour and Pattern Variations
Whilst every care has been taken to portray the products as realistically as possible, both buffalo horn and hazel are natural products and as such some variation in colour, shade and shape may occur.  We strive to guarantee your satisfaction at all times and if you are not 100% satisfied a full refund will be issued - please see our Returns Policy below for terms.

Returns Policy
Irish Walking Sticks stand behind the principle of complete customer satisfaction. Therefore, if you are not completely satisfied with your purchase please return your product in its original packaging, in new condition, within 30 days of your purchase for a complete refund exclusive of shipping costs incurred in returning the product. Items that are not returned in their original condition will be charged to the purchaser. The liability of Irish Walking Sticks for any lost or damaged merchandise is limited to the full purchase price of the product. All returns must be returned to sender, or the appropriate merchant from whom the product was purchased.
 

Irish Stickmaker, Balcaun, Charlestown, Co. Mayo, Ireland  Tel 353 94 92 55611 Fax 353 94 92 55614